Accessibility Statement for https://heritageschools.candle.digital

Updated 01 September 2023

This accessibility statement applies to https://heritageschools.candle.digital.

This website is run by Historic England. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • interactive activities may be difficult to navigate with a keyboard alone and hard to read for users with a visual impairment
  • items within our image bank may not have alternative text and may have issues with access via keyboard navigation
  • content submitted by visitors to our website may not contain alternative text

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille:

We’ll consider your request and get back to you in five working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact customer services on [email protected], who will pass your request on to the appropriate team.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired, or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

Historic England is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance and exemptions listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The content listed below is non-accessible for the following reasons.

  • interactive activities may be difficult to navigate with a keyboard alone and hard to read for users with a visual impairment
  • items within our image bank may not have alternative text and may have issues with access via keyboard navigation
  • content submitted by visitors to our website may not contain alternative text

What we’re doing to improve accessibility

It is Historic England’s intention for HistoricEngland.org.uk to remain compliant and we are committed to continually reviewing our offer.

Preparation of this accessibility statement

This statement was prepared on 24 April 2023. It was last reviewed on 01 September 2023.